If not, you can tap Check again to re-enter the mobile number. Tap SMS received after the customer has received the text message. If no member profile is found, tap Sign up to send an SMS directing the customer to register.Īfter the system sends a text message, a window will pop up. Tap Member Search and enter the customer's mobile number/ email/ name. In case the member cannot sign up with the SMS themselves, the staff can help to confirm the member registration. You can send an SMS or invite customers to scan the QR Code with their mobile phones to join the membership. Please invite the new members to do the sign-up. If no text message was received, tap Check again to re-enter the mobile number. At the same time, it will be bound to the "Store referral staff".
Smarts registration registration#
The system will send a member registration SMS, which will direct customers to register at the online storefront.Īfter the customer taps the link, the screen will be directed to the online storefront to register as a member. Tap Confirm and the customer's personal information page will appear. Tap Member Search and enter the customer's mobile number. In case the member cannot do it by themselves with the SMS, the staff can help to confirm the member registration.
Purchased or left a message before but not a member The system will guide customers to fill in their personal information, tap Send after completion, and the "Store referral staff" will be bound at the same time.ī. *Note: This step will be omitted if no LINE account is bound to the online store.
Smarts registration verification#
*Note: The SMS fee will be billed as a member notification.Īfter logging in, you will be redirected to the LINE verification page tap Allow and Add friend to complete the LINE account binding. In case the customer cannot scan the QR Code, tap Can't scan? Try SMS invitation to send an invitation SMS to the customer. *Note: Please remind customers to log in with the member account (phone or email) registered on the Smart OMO.
After the customer scans the QR Code displayed on the screen, the screen will be directed to the online store storefront to log in as a member. If the online store is already bound to a LINE account, you may tap Bind now to bind customers who are yet bound to a LINE account. Tap Confirm once you are done and the customer's details will appear. If the customer registered as a member by email, you can switch the search method by tapping Search by email or customer name below. Member who is yet bound to a LINE account Step 1
Smarts registration how to#
The following section will introduce member search & registration steps for 3 types of customers, and how to use staff referral links: For detailed instructions, please refer to the two articles: Installation & Related Settings and Add App to Device & Login. Please confirm that you have installed and logged in to the "Smart OMO" app. It breaks the limit between devices, provides customers with a more integrated shopping experience, and allows merchants to capture clear information about customers, all of which benefit from the arrangement of push notifications, promotions, and campaigns. SHOPLINE's Smart OMO is the ultimate solution to integrate online shopping and offline service.
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